Last Updated: April 2026
Every NORDLUXE piece is created through our preorder process and is carefully crafted to meet our quality standards. Because each garment is made specifically for you, shipping begins only after production has been completed.
Once your order has successfully completed production, it will be carefully packaged, inspected, and prepared for dispatch.
Our production and manufacturing process typically takes 60-90 days from the date your payment has been confirmed.
After your order has been shipped, delivery usually takes 10-15 days, depending on your destination and the courier service.
Please note that delivery times are estimates and may occasionally vary due to customs clearance, weather conditions, public holidays, or courier-related delays.
Shipping costs are paid by the customer and are added to the total amount before payment is made.
Our standard shipping rates are:
Your shipping fee will be clearly stated when we contact you with your payment instructions. No additional shipping charges will be requested after your payment has been confirmed unless you request changes to your delivery address before dispatch.
After submitting your preorder request, our team will review your order and contact you by email with:
Production begins only after your payment has been successfully verified.
Once your order has been shipped, we'll send you an email containing your shipment confirmation and tracking information where available.
You'll also receive important updates throughout the process, including:
Please ensure that your delivery information is accurate before completing payment.
This includes:
Providing accurate information helps us ensure your order reaches you without unnecessary delays.
NORDLUXE proudly ships to customers within Nigeria and selected international destinations.
International deliveries may be subject to customs inspections, import duties, taxes, or other charges required by your country's customs authorities. Any such charges are the responsibility of the customer.
While we always aim to deliver within the estimated timeframe, occasional delays may occur due to factors beyond our control, including:
If your shipment experiences a significant delay, our team will keep you updated whenever possible.
If you have any questions regarding your shipment or delivery, our team is always happy to assist.