Payment Policy

Last Updated: April 2026

1. Payment Process

NORDLUXE does not process payments directly through this website. When you submit a preorder request, our team will carefully review your order and contact you using the email address you provided.

Once your preorder has been confirmed, you will receive our official bank account details along with clear payment instructions. Payments should only be made using the banking information sent directly by the NORDLUXE team.

2. Secure Bank Transfer

To ensure a secure and transparent payment experience, all preorder payments are completed through a direct bank transfer to NORDLUXE's official business account.

Please do not send payment to any account claiming to represent NORDLUXE unless the payment details have been provided directly by our official team.

3. Payment Confirmation

After completing your bank transfer, you may be asked to send your payment confirmation or receipt for verification. Once your payment has been successfully confirmed, your preorder will be scheduled for production.

You will receive a confirmation email letting you know that your payment has been received and your order is officially in production.

4. Order Processing

Production begins only after payment has been successfully verified. Our team will keep you informed throughout the production process with important updates until your order is ready for shipment.

5. Currency

Unless otherwise stated, all prices are displayed in Nigerian Naira (₦). Customers making payments from outside Nigeria should note that currency conversion rates and any bank charges are determined by their own financial institution.

6. Payment Security

Your privacy and security are important to us. Payment details are shared only through our official communication channels after your preorder has been confirmed. We recommend verifying all payment instructions before making any transfer.

7. Need Assistance?

If you have any questions regarding your preorder or payment, our team is always happy to help.

We aim to respond to all enquiries as quickly as possible during business hours.